FAQ's

Where is my package?

After placing your order, it takes an average of 1-2 business days (Mon-Fri) to process your order and 5-10 business days (Mon-Fri) for your order to be delivered. If these periods have passed and your package has not arrived, please wait for additional 2 days to allow some leeway and after that, kindly reach out to us at cs@homavendi.com

Where can I find my track & trace code?

Once your order has been shipped, you will automatically receive a Track & Trace code via email. Please also check your spam folder, as sometimes our emails end up there. Please note that it may take a while before the Track & Trace link becomes active.

I am not satisfied with my package.

Please see our Refund and Return policy for information on returning your package.

Contact

This online store is operated under Terry Healy Ventures LTD, a company registered in the United Kingdom. Our trade ID is SC660085.

Business Address

5 South Charlotte St

Edinburgh EH2 4AN

Customer service contact